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Due to the perishable nature of our products, all sales are final and non-refundable without a valid reason.

We only accept returns or offer replacements in the case of damaged or unsatisfactory items, and only if we are notified within 12 hours of delivery or pickup.

To process your request, please email us at magicflowers.chicago@gmail.com with photos of the product and a brief explanation.

We appreciate your understanding.